Guest FAQ: Le Moulin Collection
Welcome to our Guest FAQ — designed to answer your questions and help you plan a seamless stay in the Lot.
For further details, please contact Deirdre McGlone on:
deirdre@lemoulinsurcele.com or call +353-87-7934466
Guest FAQ
We’ve gathered answers to the most commonly asked questions – from booking and travel tips to local highlights and villa details. Whether you’re planning your holiday, settling in, or mid-stay, we’re always happy to help!
Planning Your Stay
Booking, availability, seasonal info, what’s included
How do I check availability and book?
You can check live availability and book directly on our Rates & Availability page. Each villa has its own calendar and secure booking form. If you prefer to chat first, we’re always happy to help by email or phone.
What’s included in the rental?
Each villa includes luxury linens, towels, high-speed Wi-Fi, air-conditioning in all rooms, fully equipped kitchens, and thoughtful touches like local wine, fresh flowers, and a welcome hamper. We also provide weekly cleaning for longer stays.
What is your cancellation policy?
We offer flexible cancellation terms depending on the season and notice period. Full details are available during booking, and we’re happy to discuss options if your plans change.
Are the villas suitable for families or groups?
Yes. Le Moulin sleeps up to 10 and is ideal for extended families or friends travelling together. La Carral sleeps 4 and offers two bedrooms with generous living space — perfect for small families or couples sharing. Le Malbec is designed for two, a romantic retreat with panoramic views and a private plunge pool.
We welcome hiking and cycling groups, creative gatherings, and guests looking to reconnect in nature. The villas are not suitable for hosting large weddings, stag or hen parties — but if you’re planning a thoughtful retreat, from yoga to writing or culinary escapes, we’d love to hear from you.
Are the villas available for short stays or long stays?
Where exactly are the villas located?
Our villas are nestled in the Célé Valley in the Lot department of southwest France, in the quiet village of Saint-Sulpice — home to just 120 souls. It’s a peaceful corner of Occitanie, about 50 minutes from Cahors and within easy reach of Rocamadour and Saint-Cirq-Lapopie, two of the region’s most celebrated hilltop villages.
Driving & Travel Questions
Airports, car hire, scenic train routes, directions
Which airports are closest to the villas?
Toulouse-Blagnac (1h45) offers the best year-round service and international connections. Rodez (1h) is the closest, with seasonal summer flights. Brive–Souillac (1h30), Bergerac (2h), Carcassonne (2h30), and Bordeaux (3h) are also nearby. All six airports offer car hire — see our Car Rental page for options.
Do you recommend renting a car?
Yes — having a car makes it easy to explore the valley, visit local markets, and reach the villa with ease. Most guests rent at Toulouse, Brive, or Bordeaux airport. We’ve partnered with Auto Europe to help you compare rates and book directly — see our Car Rental page.
Can I hire a car in France and drive to the villa?
Yes, most guests hire a car at Toulouse, Brive, or Bordeaux airport and enjoy the scenic drive to the Lot. Roads are quiet and well signposted, and having a car makes exploring the valley easy. We’ve partnered with Auto Europe to help you compare rental rates and book directly — see our Car Rental page.
I’m driving from the UK or Ireland — what should I know?
Many guests take the ferry or Eurotunnel, then drive south through quiet French roads. You’ll need your passport, licence, insurance, and a few safety items: high-vis vest, warning triangle, and headlamp converters. For scenic stopovers, we recommend Amboise — a beautiful riverside village rich in history and charm. You’ll find personal tips in Deirdre’s Diary.
Is it difficult to drive in France if I’m used to UK or Irish roads?
Not at all. Many of our guests come from Ireland and the UK, and they find the switch to driving on the right surprisingly smooth. Roads in the Lot are quiet and scenic, with little traffic and plenty of time to adjust. We recommend hiring a car for flexibility — and we’re happy to help with directions, route tips, or advice on local driving customs.
Are there tolls on the way?
Yes — if you’re driving from Toulouse, Bordeaux, or Brive, you’ll likely use toll roads (autoroutes). Tolls are clearly marked and easy to pay by card or cash. For route planning and cost estimates, we recommend Auto Europe’s toll calculator or Deirdre’s Diary for scenic alternatives.
Can I arrive by train or public transport?
Yes — you can book the train to Cahors or Figeac via Trainline, then continue by bus to Cajarc, which is about 10 minutes from the villa by car. Public transport and taxi service are limited in the Célé valley, so we recommend hiring a car for comfort and flexibility — see our Car Rental page for options.
Is there a scenic train route from Paris?
Yes — you can book a scenic train to Cahors or Figeac via Trainline, passing through rolling countryside and historic towns. For local exploring, we recommend combining the train with a car rental — see our Car Rental page for options.
Do you offer airport transfers or help with travel planning?
Yes — through Deirdre’s Concierge Service, we can arrange private airport transfers, a personal driver for day trips, or a taxi to and from the local town. We’re also happy to help with travel planning, route tips, and scenic stopovers. If you’re hosting a retreat, we’d be delighted to assist with tailored logistics for your group.
Food & Beverage
First-night delivery, private chefs, restaurants, wine tastings
Can I order food delivery to the villa?
Yes — we recommend booking a delivery for your first evening, so you don’t need to worry about shopping on arrival or en route. Deirdre’s Concierge Service can arrange a traditional four-course French meal delivered to your door — simple, tasty, and perfect for settling in. Just ask via our Concierge Service page.
Do you offer breakfast or meals?
Our villas are self-catering, but we provide a welcome hamper with local treats. We’re happy to recommend nearby restaurants, markets, and bakeries — or arrange a private chef through Deirdre’s Concierge Service.
Is there a grocery store or bakery nearby?
Yes — Cajarc (10 minutes by car) has a supermarket, bakery, and weekly market with fresh produce, cheese, and wine. We’ll share our favourite spots in your welcome guide.
Can I book a private chef or catering?
Yes — we can arrange a private chef for a special dinner, retreat catering, or even a cooking class. Just let us know your preferences through Deirdre’s Concierge Service.
Are there restaurants nearby?
Absolutely — from riverside bistros to Michelin-starred dining, we’ll help you find the perfect spot. Cajarc, Figeac, and Saint-Cirq-Lapopie all offer memorable meals with local flavour.
Do you offer wine tastings or vineyard visits?
Yes — we can arrange wine tastings at nearby vineyards or host a private tasting at the villa. Just ask via Deirdre’s Concierge Service.
Villa Amenities
Pools, kitchens, laundry, accessibility, Wi-Fi
Do the villas have private pools?
Yes — Le Moulin features a 12-metre heated pool set in a private garden. Le Malbec and La Carral each have their own private heated plunge pool, perfect for a refreshing dip or a quiet moment outdoors.
Is Wi-Fi available?
Yes — all villas have reliable Wi-Fi suitable for remote work or streaming.
Are the kitchens fully equipped?
Yes — each villa has a well-equipped kitchen. La Carral and Le Moulin features a vintage-style kitchen with a La Cornue French cooker.
Is there laundry on-site?
Yes — each villa includes a washing machine, tumble dryer and drying rack.
Are the villas suitable for families or groups?
Yes. Le Moulin sleeps up to 10 and is ideal for extended families or friends travelling together. La Carral sleeps 4 and offers two bedrooms with generous living space — perfect for small families or couples sharing. Le Malbec is designed for two, a romantic retreat with panoramic views and a private plunge pool.
We welcome hiking and cycling groups, creative gatherings, and guests looking to reconnect in nature. The villas are not suitable for hosting large weddings, stag or hen parties — but if you’re planning a thoughtful retreat, from yoga to writing or culinary escapes, we’d love to hear from you.
Is there air-conditioning?
Yes. All bedrooms and living spaces are air-conditioned for your comfort, especially during the warmer months.
Do you have EV chargers?
Yes. We offer EV charging facilities at the property—just let us know in advance so we can reserve access.
Is there parking at the villas?
Yes. Each villa has private parking, with easy access for unloading luggage. The driveways are suitable for standard vehicles.
Concierge Services
Deirdre’s support with chefs, vineyard visits, retreat logistics, special requests
What is Deirdre’s Concierge Service?
It’s our personal touch — a curated service led by Deirdre, offering help with everything from food delivery and private chefs to vineyard visits, retreat planning, and local experiences. Whether you’re celebrating something special or simply want to relax, Deirdre’s here to make it seamless. Learn more on our Concierge Service page.
Can you help plan a special dinner or celebration?
Yes — from private chefs to wine pairings and local musicians, we’ll help you create something memorable.
Can you arrange activities or experiences?
Yes — we can help with booking hiking guides, canoeing, vineyard visits, cooking classes, and more.
Local Area & Activities
Markets, villages, hiking, cultural tips, day trips
What is there to do nearby?
Explore medieval villages, hike limestone cliffs, swim in the Célé River, visit markets, or simply relax with a view. We’ll share our favourite spots in your welcome guide.
Are there markets or shops nearby?
Yes — Cajarc and Figeac have weekly markets, supermarkets, and artisan shops.
Can I go hiking or canoeing?
Absolutely — the Lot and Célé valleys offer stunning trails and gentle river routes. We can help with booking gear or hiking guides.
Retreats & Special Stays
Hosting yoga, writing, culinary retreats; honeymoons, anniversaries, longer winter stays
Can I host a retreat at the villa?
Yes — we welcome yoga, writing, culinary, and nature-based retreats. Our villas offer privacy, comfort, and inspiring views. Learn more on our upcoming “Host a Retreat” page.
Are the villas suitable for honeymoons or anniversaries?
Yes — Le Malbec is especially popular for romantic escapes, with a private plunge pool and vineyard views.
Do you offer longer winter stays?
Yes — Le Malbec and La Carral are available for extended winter stays. Le Moulin is closed in winter.
Do you offer Wi-Fi suitable for remote work?
Absolutely. All villas have high-speed Wi-Fi and quiet workspaces. La Carral and Le Malbec are especially popular with remote workers and creatives seeking a peaceful retreat.
Practical Info
Pets, Wi-Fi, check-in/out, accessibility, sustainability
Are pets allowed?
We welcome well-behaved dogs at Le Moulin, La Carral and Le Malbec by prior arrangement. Harvey, our golden lab, is part of the family—so we understand how important pets can be.
What time is check-in and check-out?
Check-in is from 4pm, check-out by 10am. We’ll confirm details before your arrival.
Is the property accessible?
Each villa has its own layout — please contact us if you have specific accessibility needs.
Do you offer sustainability practices?
Yes — we use eco-friendly cleaning products, encourage recycling, and support local producers.
Need Help?
If you have a question that’s not listed here, we’re happy to help.
From Donegal to dreamy France – the Irish family behind Harvey’s Point reveal their new hidden gem
After selling their beloved Harvey’s Point hotel, Deirdre McGlone and Marc Gysling turned to a centuries-old millhouse in France. We travelled to Occitanie for an exclusive preview stay, and to hear the couple’s plans for their ‘doll’s house’…
Pól Ó Conghaile – Sat 15 Jul 2023
Read the full story on Independent.ie/travel
Guest FAQ: Le Moulin Collection
Le Moulin sur Célé
46160 Saint-Sulpice
France
Tel. +33 6 73 12 71 74
Email: stay@lemoulinsurcele.com
GPS: 44°34’05.9″N 1°48’03.7″E
Opening Times:
Available for letting throughout the year
